If you wish to place an order for a specialty cake, you may book your appointment online, e-mail your request to firstname.lastname@example.org or phone 201-448-8400, prompt 1 directly.
We recommend viewing our cake gallery for inspiration! Please make note of the selected cake design and number and call our cake consultation department at 201-448-8400 (prompt 1) during our business hours (Mon-Sun from 9AM - 5PM).
If the cake you'd like purchase is similar to one of our cakes in our cake gallery you do not need to book a consultation. Please call us for more information at 201-448-8400 (prompt 1) during our business hours, Mon-Fri 9-5.
If the cake you'd like to purchase requires special customization, please book a consultation. Please keep in mind that cakes by consultation must be ordered at least 2 weeks in advance.
Classes & Events
The menu is listed online for each course. Please keep in mind that Carlo's Bakery is not a nut-free environment.
If you are unable to attend your class, you will be issued class credit that will only be applicable to Carlo's Bakery Classes. To request a Carlo's Bakery class credit, please respond to your confirmation email with "CLASS CREDIT" as the subject line. You will receive an email confirmation when your account is credited (within 2-4 business days). Carlo's Bakery does not issue refunds.
We cannot guarantee that the family members will be present for each class; however, all courses are taught by a team of highly qualified bakery/culinary professionals (who were trained by the Cake Boss himself!). Your instructors will be happy to assist you with any questions.
Yes, each class has minimum age requirements listed in the course description. Participants younger than 18 years must be accompanied by an adult enrolled in the class for difficulty levels easy, moderate & expert. The supervising adult must be willing to sign a disclosure accepting responsibility for minor for the duration of the visit. This adult will be able to sign off up to a maximum of 3 minors.
We do not; however, we do host private parties. Please email email@example.com for more information!
Carlo’s Bakery reserves the right to cancel classes a minimum of one week prior to the class date; if cancelled, all monies will be refunded automatically.
Carlo’s Bakery is not a nut-free environment, so we suggest that anyone with any kind of allergy refrains from consuming our products. Even if a product does not contain nuts, there is always the possibility of cross-contamination.
Carlo’s Bakery does not yet specialize in recipes for gluten-free products.
As much we would love to guarantee Buddy's presence during the time of your visit, we cannot do so, as his personal schedule revolves around his filming schedule with TLC.
If his filming schedule permits, he spends as much time in the bakeries as possible. You are more than welcome to ask if he or any of the other cast members of Cake Boss are present upon arrival!
Buddy loves to make his fans happy in any way he possibly can! Please mail a self-addressed stamped envelope (8 x 11) to the following address and he will be glad to send one to you the next time he is in:
ATTN: BUDDY AUTOGRAPH
Carlo’s Bakery Lackawanna
631 Grove Street
Jersey City, NJ 07310
Online Orders & Shipping
Carlo’s Bakery takes full responsibility for dispersing your sweet treats as scheduled, but is not responsible for packages once they have left our facility.
Unfortunately, Carlo's Bakery is not responsible for "shipping delays due to our carrier or acts of God." Please be mindful that inclement weather is considered an act of God and FedEx will not reimburse for weather delays.
You will receive an email confirmation when your package leaves our facility which will include a tracking number for you to track the location of your package.
Our cream-based items are packaged with dry ice for national shipping to ensure freshness! The dry ice is intended to transform from a solid state directly to a gas, so your dry ice will often evaporate prior to arrival. Always place your cream-based products directly in the freezer upon arrival for utmost freshness!
If you are having difficulty logging in, please reset your password by doing the following:
1. Click on Log In at the top of the page
2. Click on Forgot your Password
3. Enter your e-mail address in the space provided
4. Click on Submit
5. Wait for a response to be e-mailed to your provided e-mail address.
This will help you reset your password so you will be able to log in.
If you still are unable to log in please feel free to contact us via e-mail or by calling us directly at 201-448-8400.
We are currently not selling gift cards on our website to use in stores. Check back soon, as we plan to sell them in the near future!
All food sales are final. All merchandise returns should be submitted to firstname.lastname@example.org with the subject line ‘ATTN RETURN.’ All deposits and final payments are non-refundable and if cancelled, store credit will be issued.